won't accept the one i have
First, ensure that you are getting your AGI from the correct form and that you are entering it correctly: https://ttlc.intuit.com/replies/3301618 If you are getting AGI rejects, then you will need to get transcripts to confirm your AGI. In some situations, you may need to file with a 0 as your AGI. https://ttlc.intuit.com/replies/3300702 https://ttlc.intuit.com/replies/3301999 Otherwise, you can file by mail: https://ttlc.intuit.com/replies/4170366