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New Member
posted Jul 1, 2021 1:18:53 PM

Additional ID Verfication - won't advance

After inputting all the information for my license and my wife's license (triple checked this screen 10 times), nothing happens after clicking "Continue".  No error message. Nothing.  

 

What am I to do?

0 2 467
2 Replies
Level 15
Jul 2, 2021 7:54:00 AM

The IRS doesn’t require that information and many states do not either. Try deleting the information on that screen and just click continue. 

New Member
Jul 4, 2021 6:04:54 AM

Thank you.  That worked.