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Returning Member
posted May 2, 2021 9:27:17 PM

Activation code?

I purchased and activated my 2020 Premier TurboTax in December of 2020. Since then, I have purchased an additional state from TurboTax, performed many product updates (thanks to the government & TurboTax), electronically filed federal and state taxes in two states in March (paid fees to TurboTax) and this evening when I tried to check on a future tax credit, it asked to perform an update, certainly nothing new but this time it requested an activation code! I have never had this happen before! TurboTax suggested I call Amazon! Anyone else in 2021 have a problem with the last update? How do you find a long ago used activation code?

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5 Replies
Employee Tax Expert
May 4, 2021 5:22:13 AM

If you cannot find your activation code, please call TurboTax. They are open daily from 5:00 AM to 9:00 PM PT.

New Member
May 31, 2021 5:39:04 PM

send me activation code. Thank you

Level 15
May 31, 2021 5:41:40 PM

NO ONE on this public forum can access your code ... you must call TT support directly. 

 

 

New Member
May 31, 2021 5:55:41 PM

what is phone number for IT to get 2020 activation code

Level 15
May 31, 2021 6:01:27 PM

Please use the following link to contact Customer Support for further assistance.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632