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Returning Member
posted Apr 18, 2025 4:12:46 PM

Account Activity is empty

I'm trying to view my sign-in history. I go to my account settings -> Sign in & Security -> Account Activity page, but the page doesn't display anything. It's empty. This happens while I have two sessions on two separate devices open. Can someone please guide me on this?

0 4 1138
4 Replies
Expert Alumni
Apr 21, 2025 10:33:09 AM

You can try these steps to resolve if you are using the online version:

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window

Returning Member
Apr 26, 2025 10:09:08 PM

Tried all those, still doesn't work.

Expert Alumni
Apr 28, 2025 6:55:48 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

Returning Member
May 22, 2025 5:23:39 PM

I'm going to post my doggie.... as soon as I get one...