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posted Sep 20, 2025 10:28:43 AM

2023

I had e-file my 2024 tax return and it was rejected by the IRS because they  do not have my 2023 tax return.

My 2023 Return was accepted by the IRS (I have an e-mail from Turbo tax), but it doesn't show on IRS records.

How does it happened?

Any way the IRS can trace it?

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1 Replies
Level 15
Sep 20, 2025 10:57:12 AM

Try entering 0 for the AGI. The IRS might have processed your return later so the AGI didn't get entered in time.  Especially if you mailed it.  That works for most people. See,
https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031

How to correct the AGI in the Online version
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.