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Returning Member
posted Apr 11, 2025 8:25:03 PM

2023 return won't open on desktop mac

I've done my returns with TT on my mac for many years. This year I have an new Apple Studio computer running 15.3.1.
After some struggle I was able to open my 2022 return. So that's working now.
Trying with my 2023 return, all it will let me do is transfer my info to a new return, over and over. There is no option to skip this step. It opens a new return with some 2023 info but I haven't found a way to just look at last year's return... which is all I want!
Any thoughts appreciated.
Thanks!

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1 Replies
Expert Alumni
Apr 17, 2025 6:52:15 AM

Please call TurboTax Customer service if you are still experiencing this problem.  Here is a link:  Turbo Tax Customer Service