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Level 1
posted Dec 7, 2022 8:02:54 PM

2021 amend Upgrade page not loading

I need to amend my 2021 fed filing. I filled it out and because I added self employment, its telling me i must upgrade. I click on upgrade  within the screen it shows and it instantly says thanks then it goes away and the screen returns to I need to upgrade. Over and over again..I use 2 computers, a tablet. And 2 different browsers. 

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1 Replies
Level 15
Dec 8, 2022 4:42:51 AM

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

What is the TurboTax phone number? (intuit.com)

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number