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Level 2
posted Jan 22, 2020 11:22:01 PM

2019 TurboTax - "All Available activations for that code have been used. Error code:603"

I installed the 2nd PC with the key I purchased. I got this error:
"All Available activations for that code have been used. Error code:603"

Due to TT CA State download bug last week, I tried to install/uninstall TT couple times on the same PC. 
Do I lost one new PC installation chance when I reinstall on the same PC???

6 87 22026
24 Replies
Level 2
Jan 23, 2020 9:25:25 AM

Found the Resolution from  this TurboTax support FAQ for possible solutions to this problem 

https://ttlc.intuit.com/community/tax-topics/help/turbotax-2019-requests-license-activation-at-every-launch/01/960924

 

Temporarily disable " antivirus/anti-malware/firewall software" and solve my problem...

Level 1
Feb 5, 2020 10:51:52 AM

I HAVENT DOWNLOAD MORE THAN 5 TIMES AND ITS NOT WORKING

Intuit Alumni
Feb 10, 2020 11:43:47 AM

Please see the TurboTax help topic for assistance with updating your software: Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business). https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-deluxe-premier-home-business/00/26041

 

 

Also, try turning off your virus protection and then turn it back on after your return saves. Please click here for the TurboTax 

Help link on how to disable virus protection. https://ttlc.intuit.com/community/installing/help/how-to-disable-your-virus-protection-software/00/25615

New Member
Feb 14, 2020 6:40:06 PM

This solution doesn't work if you need to install the software on another computer. All my licenses were used by the software performing activation on my machine. Now my family member wants to do their taxes and we are out of the licenses even though we technically did only 2 returns. Did is ridiculous. How do I get another working key so that my family members can do their tax return? 

Intuit Alumni
Feb 16, 2020 11:28:01 AM

If you receive a error code with a message saying, “All available activations for that code have been used,” that means your code has already been used the maximum number of times, and therefore can’t be used to install the software on another computer. If you feel you have only completed 2 returns, you would want to use the link provided below to contact TurboTax:

 

My code doesn't work

New Member
Feb 20, 2020 7:17:44 PM

Waste of time.

Not applicable
Feb 21, 2020 8:27:21 AM

@786success have you tried our troubleshooting and are still having issues? If so please let us know what the issue is so can help.

Level 1
Feb 27, 2020 1:09:02 PM

I have tried all of the troubleshooting steps and I still get the same error over and over again. 

Intuit Alumni
Feb 28, 2020 9:09:13 AM

@ocruz83129

For assistance with this, you can call TurboTax and speak with an agent.  TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used.  So that we can direct your call to the best person/department to help you:

  1. Click on this link: Contact Us
  2. Select your TurboTax platform.  
  3. Ask your question / state your problem.  Do NOT use the word "refund' or you will get a phone number for tax refunds.
  4. Click Submit.
  5. On the next screen, choose the Call option and follow the instructions.  You will be given the approximate wait time.  

You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.

"Irene2805 Employee Tax Expert"

Level 2
Mar 9, 2020 1:44:56 PM

Temporary disconnect the network cable wired/wifi when start the Turbotax. Or on Windows 10 ->Control panel->Network and sharing Center->Change adapter settings-> Right click on the network connection, disable. Restart your turbotax, then re-enable the network connection/wired or wifi network.

Level 2
Mar 9, 2020 1:46:38 PM

BTW, if it comes up with update and asks if you have Internet, just click cancel.

Level 2
Mar 22, 2020 9:04:52 AM

People:

I tried all instructed actions to no avail, (my findings) It seems either turbo tax updates or windows updates have a glitch of some kind.

The actual solution that fixed the problem was to UNINSTALL the program complete and RE INSTALL it, afterwards it doesn't even asks for a code since it was already registered in the computer. Out of three PC's only one gave me the problem.

I hope this help you, have a good tax season. Thanks

str8kbron

Level 1
Mar 22, 2020 2:11:59 PM

I have tried the steps in the one article, they did not work for me. still getting error when loading on third computer

Expert Alumni
Mar 22, 2020 2:50:35 PM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

New Member
Mar 23, 2020 1:24:00 PM

If you have automatic real-time software (like Carbonite) backing up your system then try putting it on "PAUSE" while you do the TurboTax install and activation.  I think this is what resolved the multiple requests for activation on my Windows 10 computer.

New Member
Mar 28, 2020 2:40:53 PM

For me TurboTax updates caused license activation to occur each time it is updated.  After updating a few times and activating a few times, I eventually got the Error code 603. Manually Update TurboTax for Windows Software using the link provide help fixed it for me. Other suggestions do not work for me (i.e. Turning off antivirus software or disconnecting from internet do not work).

Returning Member
Apr 23, 2020 2:42:54 PM

This is a turbotax scam, when you buy the product there is no indication about the number of time to use the license, turbotax sales went down now they are trying to force users to buy more licenses. have been using turbotax for over 20 years with no problem and l have all software from the 1900, am very disappointed this year with this bad product , intuit reputation sucks now even quickbooks is bad, you can t transfer online quickbooks to desktop, they lock you in to collect the monthly charge, if you decide to go, you lose all your information and start over , this is a shame, they should sued for those scams. I noticed that when you first install turbotax, it works the first time, if you don t finish your return and turn the program off, when you return to continue, it ask you to activate the product , if you go back and forth, on and off on the same device, activating the program, you won t be able to finish your return because you be out of license losing your money and may have to buy another one, WHAT A SCAM of CON ARTIST SMH

Returning Member
Apr 23, 2020 2:46:44 PM

This is a turbotax scam, when you buy the product there is no indication about the number of time to use the license, turbotax sales went down now they are trying to force users to buy more licenses. have been using turbotax for over 20 years with no problem and l have all software from the 1900, am very disappointed this year with this bad product , intuit reputation sucks now even quickbooks is bad, you can t transfer online quickbooks to desktop, they lock you in to collect the monthly charge, if you decide to go, you lose all your information and start over , this is a shame, they should sued for those scams. I noticed that when you first install turbotax, it works the first time, if you don t finish your return and turn the program off, when you return to continue, it ask you to activate the product , if you go back and forth, on and off on the same device, activating the program, you won t be able to finish your return because you be out of license losing your money and may have to buy another one, WHAT A SCAM of CON ARTIST SMH

Level 15
Apr 23, 2020 2:48:33 PM

@Robertkero Contact TurboTax support for the this error code.

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

 

Or use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

Returning Member
Apr 23, 2020 2:48:40 PM

They want you to buy another license, it s ridiculous, l won t recommend turbotax. 

This is a turbotax scam, when you buy the product there is no indication about the number of time to use the license, turbotax sales went down now they are trying to force users to buy more licenses. have been using turbotax for over 20 years with no problem and l have all software from the 1900, am very disappointed this year with this bad product , intuit reputation sucks now even quickbooks is bad, you can t transfer online quickbooks to desktop, they lock you in to collect the monthly charge, if you decide to go, you lose all your information and start over , this is a shame, they should sued for those scams. I noticed that when you first install turbotax, it works the first time, if you don t finish your return and turn the program off, when you return to continue, it ask you to activate the product , if you go back and forth, on and off on the same device, activating the program, you won t be able to finish your return because you be out of license losing your money and may have to buy another one, WHAT A SCAM of CON ARTIST SMH

Level 15
Apr 23, 2020 2:54:23 PM

@Robertkero 

Contact TurboTax support for the this error code.

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

 

Or use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

Returning Member
Apr 23, 2020 4:26:09 PM

There is no need to contact customer service, this product is simply a scam, too many update prompt every time the software is turned off, the program will idle acting like its updating and at the end it will say, there is no forms to update at this point, you are all set, after collecting data from the device, no thank you

Returning Member
Apr 23, 2020 4:30:46 PM

i need my money back please 

Level 2
May 17, 2020 9:44:50 AM

did not work  got error code 603