I just spent 50 minutes on the phone with TT. It was only 50 minutes because the supervisor hung up on me. Some person named Charles. That was after going through Tier 1 and Tier 2 support. What I am told is that because Apple updated their OS that somehow that invalidated the previously validated product. I went to their web site and downloaded the product again from their account and entered the license key and it still does not work. Where in the Terms and Conditions does it say that after 4 years that your product will become invalid. This is beyond unacceptable. Where is my refund???