2019 info missing following Turbotax update

Hi,

I don't think there's anything that can be done at this point since I've already searched my computer for the 2019 return, but I want to report that the 2019 info disappeared following a TurboTax update.

The info for the previous returns is still there but the 2019 info is missing.

487

Level 15

Apr 9, 2020 12:24:20 PM

Did you do a search on your computer for all files ending in .tax? It might have moved to another folder.

Did you look in the Recycle Bin?

Level 2

Jan 29, 2023 4:11:42 PM

It's been a problem for years. Turbo tax doesn't know how to fix the problem by reversing the update that trashed our files.

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2019 info missing following Turbotax update