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Returning Member
posted Jul 10, 2020 2:17:50 AM

2019 filing

Why my transmission didn't go through? I i tried couple of times!

This is what it said.

``We could not e-file your return for the following reason:
The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file your return by mail. - 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.``

 

 

0 2 369
2 Replies
New Member
Jul 10, 2020 4:34:08 AM

I am having the same problem

Expert Alumni
Jul 11, 2020 12:26:56 PM

There could be a number of reasons why you are having problems with transmission.

 

Here are two TurboTax websites that may help.

 

What if Transmit Returns doesn't work?

 

Your transmission didn't go through due to a server problem