Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jan 24, 2020 4:47:40 PM

2018 file won't open

I have a Mac computer.  I filed three separate 2018 Federal and State tax returns last year using turbotax Deluxe.  Now I can't open and of the three files.  I have uninstalled the application and reinstalled.  A pop up window asked to check for updates.  Later another pop up window tased an error occurred while extracting the archive. Please try again later.  

0 1 448
1 Replies
Intuit Alumni
Jan 26, 2020 5:22:33 PM

Please contact customer service at  800-446-8848.

 

https://support.turbotax.intuit.com/contact/