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Level 1
posted Feb 8, 2020 8:10:50 AM

1099-DIV Prudential - No Tracking Number

I have the new 1099-DIV from PGMI Prudential, When I try to import the form, it asks for the Social Security number and a Tracking number. There is nothing labeled Tracking and I tried using the full account number, Last part of Account number, TIN number and social number, but all fails then locks me out of Prudential for a hour after 3 tries. I recall a similar issue last year, but can't recall the solution.

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1 Replies
Level 15
Feb 8, 2020 10:45:37 AM

Stop wasting time.  Don't select the prudential import at all

 

Just hit the "I'll type it in myself" then enter it manually on the 1099-DIV tax form.  You'd be finished by now.