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Level 2
posted Apr 7, 2023 2:54:31 PM

031-04

I'm getting multiple 031-04 errors and have followed TT's suggestions. We verified with the IRS that we used the correct AGI from 2021 and tried using 0.

 

Last year, I had the same problem, but fixing it with 0 worked, but not this year.

 

I paid TT $25 to file with the state, but that's being rejected too.  Any ideas?  Neither the correct AGI from the IRS nor 0 are accepted.

Dennis

0 1 531
1 Replies
Expert Alumni
Apr 8, 2023 8:28:44 AM

Please see How do I fix e-file reject IND-031-04 or IND-032-04? for instructions. 

 

If you need additional assistance, please feel free to contact Customer Support so you can speak with a TurboTax representative who can assist you. 

@Den24601