Tiesha

Hi Tiesha!

I'm sorry to hear you haven't received your advanced child tax credit yet.  Here is a link to a tool designed to help manage your advanced payments.  Please keep in mind, the IRS is still working on the Portal and plan to have it fully functioning by the end of summer.  Here is the link: https://www.irs.gov/credits-deductions/child-tax-credit-update-portal

If you are not able to resolve your problem using the above link, you should contact the IRS for assistance.  Here are directions on how to reach a Live IRS agent:  https://ttlc.intuit.com/community/taxes/discussion/i-need-a-number-for-the-irs-where-i-can-talk-to-a-real-person/00/785947