Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Dec 22, 2022 4:21:27 PM

System Error! cannot enter personal deductions

Cannot enter personal deductions on federal form - home property taxes, medical expenses, etc.  Other fields than personal deductions seem to be working.

0 5 952
5 Replies
Level 15
Dec 22, 2022 4:28:47 PM

Save your tax return.  Close the TurboTax program

 

On the TurboTax Icon

Right click with your mouse

Click on Properties

Click on the Compatibility tab

Check Run this program as an administrator

Click on Apply and OK

 

Start the TurboTax program and see if the problem persists

Returning Member
Dec 25, 2022 7:32:46 AM

Did as directed and problem persists.  Clicked on run as administrator, then yes, which called up intuit site asking to make changes to computer, clicked yes and Turbotax then opened.  Did not see an "apply" tab anywhere.

 

Thanks,

Level 15
Dec 25, 2022 8:07:56 AM

@egonder1 If this problem continues then contact TurboTax support on Monday for assistance.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

New Member
Apr 10, 2024 11:05:01 AM

system error  25300

Employee Tax Expert
Apr 10, 2024 11:16:20 AM

To fix this error follow the steps below:

Contact us if you continue having issues.  

 

@slw121