Since you are using TurboTax Live for Business, you should contact a Live Expert to help you resolve this e-file issue.
You can get help from your tax expert between 5 a.m. to 9 p.m. Pacific time.
For more info, see How do I connect with a Tax Expert in TurboTax Live?
So is this now a non-TurboTax issue?
The last rep replied that it was a wide known TurboTax issue and that it would be resolved by 1/31, over a week later, still waiting for answers.
I will reach out to Live Expert tomorrow.
Having this same issue. Was on the phone with someone for 40 minutes last night and we could not figure it out..
Did you ever find a solution to this issue? I have been passed between desktop support and Live expert twice now with no one understanding the issue.
I've been having the same issue. Called them 3 times and every time they give a different reason and tell me to wait until the 9th before a form was not available yet online. Tried yesterday the 9th and today the 10th and it's still giving me same error code. They have no idea what is going on, I will try them again Monday but if they can't resolve the issue i will request a refund.
Hello
The object object is either from a tax form not being ready to Efile OR it is from having unusual punctuation in name or address line, like a comma or period.
Hi.
I cannot make or receive phone calls since I'm traveling in Mexico in remote areas without a mobile connection. However, I use Starlink for wifi, so I can send and get emails.
I just received the following message
"We’re happy to inform you that we’ve updated TurboTax and resolved the issue you experienced" from turbotax@intuit.com; but the issue is not solved. Please look at the attached screenshot.
Can you please reach out by email or web chat and let me know? Thanks
I got fixed message this morning. It still is not working.
Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax. You can also try a different browser.
Also, make sure you have ran all updates.
If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.
If using TurboTax Desktop: Please see this FAQ.
If you still have problems, let us know.
I tried all of this, and have been trying to e-file since January 28th.
Nothing is working.
I've tried Google Chrome, Microsoft Edge, someone else's computer, and even a mobile device, no change.
I *attempted* to clear my forms and start over as a hail mary, and turbo tax informed me that it could not be done since I had already paid for the service. So I'm still sitting in limbo, over a month later, still not being able to e-file my partnership tax return.
I've contacted Live support numerous times and they don't even know what's causing it either.
Was this ever resolved? Never again am I using this product...
I was finally able to resolve. Go to file, and "file by mail" uncheck your state return, say not ready to file. E-file the federal and it should work. Review the state details and then refile as e-file on its own. Good luck!