Needs Review message

A home office is not deductible on a business unless it has net profit and it can give a review error. Do you have a home office you are claiming for both job and business? Can you see the form and error message? Any more information to help us figure out what the issue could be?

NEEDS REVIEW MESSAGE keeps on coming up under Business Income & Expenses Profit or Loss from Business

NEEDS REVIEW MESSAGE keeps on coming up under Employment Expenses Job-Related Expenses

Went over all entries numerous times and everything was correct but the NEEDS REVIEW MESSAGE keeps coming up.  Did the final review and no errors and E-File went through with no problems.

Why is this NEEDS REVIEW MESSAGE keeps coming up?

Started a sample tax return with all of my info except I left out Business income & expense and also left out Employment expense. Even with nothing entered the Needs Review message appeared.

This software glitch is happening to everyone.  How can TurboTax correct this?

We appreciate your continued patience. ‌We are aware of this issue and it will be resolved with an update later this week. Please log back in or update your software on Friday, March 7, 2025.

NEEDS REVIEW MESSAGE was corrected for Business Income & Expenses Profit or Loss from Business from on update on 3/6/25

but

NEEDS REVIEW MESSAGE still keeps on coming up under Employment Expenses Job-Related Expenses

so far as of 09:40hrs 3/7/25 no update to correct this one.

Follow these steps provided by TurboTax on how to update your software if the update is not working manually:

• How do I manually update my software?

@papa281 

Followed the update, download instructions but the needs remove in the job-related expenses still shows up 

Delete Form 2106 from your return, then clear your Cache and Cookies.

Here's How to Delete Forms in TurboTax Online.

@papa281 

I am using the desk top version of Home & Business.  But I tried deleting form 2106 but the Needs Review is still there.  I made a sample tax return entering all of my info except I left out Job-Related Expenses.  The Needs Review Message was still there on the Step-by-Step..

If you deleted Form 2106 in FORMS mode, the 'Needs Review' should go away.  This display does not affect your tax return, though, it's just in TurboTax. 

Try clicking UPDATE, then say YES to 'did you have any employment expenses related to W-2 work?', answering NO to the follow-up questions, (and deleting any amounts), until you reach 'It turns out your expenses don't qualify for this deduction'.

Then go back to Deductions & Credits and the 'needs review' should be gone.

Here's more info on Employee Expenses. 

@papa281 

I did all of that and the Needs Review Message is still there.  
I created a sample tax return and did not enter anything in job related expenses and the Needs Review Message showed up. 

It’s a software bug that has to be taken care of by the Techs at TurboTax

Can you clarify if the needs review is preventing you from e-filing?

No, E-File with no problem. But it’s just and annoying software Glich that should be corrected.  

Still getting the error message today after the update was supposed to launch. There are no error messages, when reviewing the form and answering the questions. When doing the end deduction review, it is not showing my total deductions like it does for the previous year. I am worried I am not getting those deductions.

Home office 100% of the time.

Thank you!

As stated previously, the "needs review" tag will not prevent you from filing your return. The SmartCheck process under Federal Review will alert you of anything that needs your attention.

We have forwarded this experience to our development team for further investigation.

@4jenns01 

The 'Needs Review' for Jobs-related Expenses is holding my return up.  It calculates almost $3k in deductions, from the worksheet, but isn't bringing the figure into the primary return and keeps displaying the 'Needs Review' green lettering.  Obviously, a software glitch....is there an ETA for a patch?  Thank you for your time, Chad 

I and hundreds of others are having the same problem with the Need Review messsge in Job-Related Expenses. But I had no problem E-Filing. 

I would like to take a deeper look at this. However, I need a diagnostic file which is a copy of your tax return that has all of your personal information removed. You can send one to us by following the directions below:

TurboTax Online:

1. Sign into your online account.
2. Locate the Tax Tools on the left-hand side of the screen.
3. A drop-down will appear. Select Tools
4. On the pop-up screen, click on “Share my file with agent.”
5. This will generate a message that a diagnostic file gets sanitized and transmitted to us.
6. Please provide the Token Number that was generated in the response.

TurboTax Desktop/Download Versions:

1. Open your return.
2. Click the Online tab in the black bar across the top of TurboTax and select “Send Tax File to Agent” *
3. This will generate a message that a diagnostic copy will be created.  Click on OK and the tax file will be sanitized and transmitted to us.
4. Please provide the Token Number (including the dash) that was generated in the response.

*(If using a MAC, go to the menu at the top of the screen, select Help, then, “Send Tax File to Agent”)

@himechad 

I just wasted 2.25hours with Intuit customer service going around and around in circles on this exact issue only to be hung up with no further action taken. They kept trying to get me to buy live tax advice and I kept telling them this isn't a tax issue, it's a software/technical issue. 

Still waiting for an acknowledgement that this is a software issue and a fix for said issue.

The same Glich was also with Business Income but they did an update and that one was fixed.  This one under Job Expenses was supposed to be fixed last week but nothing. You can never get anyone at Turbo Tax who is a software tech to talk to.  So frustrating!!!!!

Hello ...

Having the same problem as others with respect to the 'Needs Review' flag on the Job-Related Expenses bucket

Token # is: 

[removed]-58917557

Hopefully TurboTax SW developers can resolve this bug soon .. 😉 

Thanks much,

bill black-hogins

[email address removed]

[phone number removed]

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Turbotax Home & Business, latest updates as of March 16, 2025

MacOS 14.7.4

I correctly entered ,y home office info and the needs review error message keeps coming up. There is a glitch in the Software

call the helpdesk

Last year I had about 6K in home office expenses. this year it is slightly more. TT24 however keeps saying that it "needs review".  I tried this on my MAC and on my INTEL PC. The calculations are having a software glitch and this needs to be corrected by Intuit ASAP. it shows 0 home office deductions will the needs review error exists.