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Level 2
posted Mar 11, 2022 6:52:05 AM

Form 1116 Schedule B missing

I updated TurboTax today (3/11/2022) but still can't e-file because of this error message:

We can't e-file your return because we are unable to locate the attachment at /attachment/Form1116ScheduleB.pdf. Please go back and re-attach it. Then try e-filing again.

When I check the TurboTax forms list, this form is available and supported, and it appears in my return in the desktop Turbotax program.  I searched for the pdf but it is not on my computer.  Don't know how to attach it if I did find it. Not sure what to do at this point.

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21 Replies
Level 10
Mar 11, 2022 7:39:25 AM

I just got through finishing my taxes and it included the sch  b fine. Did you start over with the Foreign Tax button in deductions and credits screen and click through? That's what I did and had no problems.

New Member
Mar 11, 2022 8:13:27 AM

Same problem. ROBTM's fix didn't work for me. I have never heard of attaching a form in Turbotax either.

Level 10
Mar 11, 2022 8:58:07 AM

I understand that there is still a problem when you e-file and that TT is working on a fix to it, probably in their next update.

Level 2
Mar 11, 2022 9:30:31 AM

I did go back to that section and clicked through. Before there were errors reported related to the 1116 form, but they seem to have disappeared. I hoped that meant problem solved, but it would not allow e-file.

 

I did not delete the current Form 1116 or Schedule B, just clicked through what was there, and there was nothing to add/change.  I can call up Schedule B in forms view and it is there and appears fine.

New Member
Mar 11, 2022 9:33:09 AM

Hi,

Going through the Q&A for foreign taxes again and still got the error. I will wait for an update.

Returning Member
Mar 11, 2022 9:39:40 AM

Same issue with me!  Reported this fiasco directly to Intuit's Office of the President this morning.  Appears Intuit's quality control measures have gone "down the toilet"!

Returning Member
Mar 11, 2022 9:59:18 AM

Based on great numbers of postings over multiple tax years, the foreign tax credit is a major TT Achilles Heel.  I've read TT "expert" solutions that recommend creating "dummy" 1099-DIV, to using "Various" instead of names of source countries, deleting completed Form 1116, etc.  Perhaps you sharing your contact info for Office of the President would be helpful in navigating around all of the convoluted "expert" solutions and instead get a software fix once and for all. 

Returning Member
Mar 11, 2022 10:08:01 AM

The email address for Intuit's Office of The President is:  [email address removed]

I received a response within 24 hours when I initially reached out a couple of weeks ago. Let's see this go 'round!

Returning Member
Mar 11, 2022 10:11:36 AM

I can't believe Intuit automatically removed the email address I just shared!!

 

Let's try it again, this time with an asterisk at either end!

*[email address removed]*

Returning Member
Mar 11, 2022 10:14:26 AM

One last try....

the email address is officeofthepresident at the intuit domain

Level 2
Mar 22, 2022 10:48:31 AM

My Turbotax Premier is up to date as of yesterday.  Because of Form 1116 unavailability, I e-filed without using any tax credit carryover. Both Fed and State were accepted.  I am now trying to e-file an amended return to get credit for the foreign tax carryover.  Review shows no errors until I try to e-file. Then comes the error message that the Form 1116 Schedule B attachment could not be found, directing me to re-attach it and try e-file again. 

Yesterday I tried to have the software find and attach the form by deleting form 1116 and Schedule B, deleting the document that had foreign tax amount included, but did not delete the carryover history. Then I used step-by-step to re-enter the information with this year's documents and foreign tax paid. Review found no errors.  Attachment error appeared when I tried to e-file.

 

Would someone please respond and advise if there is a method to locate where the forms are located and if there is a method to re-attach so the software can find it.  Any other suggestions for workaround?  Is an update coming to resolve the e-file error?

New Member
Apr 11, 2022 11:42:19 AM

I just downloaded and installed the big "Master Patch" for this but it is still broken.   I'm trying to file an amended return and getting the error.

Level 2
Apr 14, 2022 3:00:11 PM

April 14 and still not fixed. Don't think Turbo Tax is working on it. Spent two hours with "support" and they acted like it was unique to me and must be my fault

Intuit Alumni
Apr 15, 2022 11:44:38 AM

What is the error you are getting when trying to file the return while looking for this form?

Level 2
Apr 15, 2022 3:33:24 PM

The error I get is the same as reported many times by others, although I cannot tell if those others are also trying to file an amended return.  Error is - We can't e-file your return because we are unable to locate the attachment at /attachment/Form1116ScheduleB.pdf. Please go back and re-attach it. Then try e-filing again.

 

Is there a fix or steps on how to located and reattach the form for e-filing?

Level 2
Apr 16, 2022 10:55:00 AM

I have same problem when trying to file amended return. Original return with Form 1116 Schedule B accepted last month.  Now trying to amend unrelated portion of my return, and get "unable to locate' message.

Curt

Level 2
Apr 18, 2022 9:19:14 AM

"We can't efile your return because we are unable to locate the attachment at /attachment/Form1116ScheduleB.pdf. okease go back and reattach it. Then try efiling again"

This is obviously a glitch in your software. i am shocked that you have let this go on so long. For what it is worth, I found a thread somewhere on this forum (it had over 60 pages of comments) where someone (I think his first name is Mitchell and Wall was definitely his last name) had posted a way to get around your unrepaired software issue. I was able to file and the IRS accepted it. 

 It was true luck that I found the answer - I can't find it now to thank the folks who saved my return. I do not understand why TurboTax has let this go to the tax deadline and has not fixed it. 

Level 2
Apr 18, 2022 11:09:04 AM

Eyeamnothappy,

Do you remember how you got around the glitch and were able to file.  We need help!

Curt

Level 2
Apr 20, 2022 10:32:46 AM

Hello out there, TT.  When can we expect some kind of update or other instruction to be able to e-file an amended return without the Form 1116 Schedule B Attachment error message? Filing paper returns, of course, just gums up the IRS works for everyone.

Thanks for your guidance.

Level 1
May 30, 2022 8:16:13 AM

Same here: I cannot file my amended return as a result of this 2116 bug. I have been waiting patiently for a bug fix from TurboTax, but so far... still nothing. The latest update from 5/25/2022 still does not fix. Desperately trying to avoid filing the amendment via mail.

Level 2
Oct 15, 2022 10:41:38 AM

Yikes! On October 14th, after numerous TT updates and attempts to file an amended return with the "Form 1116 Schedule B Missing" error, my return was finally accepted.  Never got any notice from TT that problem had been fixed.  Progress, I guess!