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New Member
posted Feb 18, 2021 3:35:34 PM

Error on Submission CA_Itemized

Rejected CA personal return. Here is the message.

 

"CA_Itemized - We've identified a potential issue in your California return due to an error in our software."

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4 Replies
New Member
Feb 18, 2021 3:37:37 PM

Need help figuring out this error. Seems like others have it. If anyone figures this out please help.

Level 2
Feb 18, 2021 4:08:22 PM

I just had a customer with the same issue. We went to "fix my return" and then fix error, and it  had a long note to read, it stated to re-file if none of those deductions applied to him. So we just re-filed it. 

Level 1
Feb 18, 2021 4:20:41 PM

Same error - I tried re-submitting since TurboTax didn't present me with anything to actually correct.

 

30 minutes later my return was rejected AGAIN.

 

Seems like there might be a bug in the software.

Intuit Alumni
Feb 23, 2021 2:07:01 PM

There is a list of deductions that you may be able to claim on your state return. If they don't apply to you, go ahead and resubmit your return and it should go through.

If you continue to have issues, please contact TurboTax support.

What is the TurboTax phone number?