Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Nov 2, 2023 12:02:50 PM

error code 607

I installed the 2020 version from a disc.   I since changed computers and am trying to install the same 2020 version on my new computer from the same disc.   I keep getting error code 607.   I have correctly entered the 16 digit code exactly as it appears on the CD jacket

0 1 305
1 Replies
Level 15
Nov 2, 2023 12:58:18 PM

Contact TurboTax support for assistance with this problem.

Support is open from 5am to 5pm Pacific time, Monday thru Friday

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax