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New Member
posted Jan 22, 2020 9:18:04 AM

Wrong State Selected

Doing my 2019 Tax Return online, I accidentally entered the wrong state to begin filing my state tax returns. How can I go back and select the correct state without purchasing turbotax state return again.

 

Thanks

0 4 2073
4 Replies
Level 15
Jan 22, 2020 9:19:45 AM

Are you using the Online version?  Have you paid for state yet?

 

You can try to delete the state,   

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-delete-my-state-return-in-turbotax-online/00/25895

New Member
Jan 22, 2020 9:45:48 AM

I downloaded the Deluxe + State from amazon. There is no left menu. I haven't seen anywhere that I can delete state.

 

Thanks

Level 15
Jan 22, 2020 9:47:26 AM

@kpg1211 wrote:

I downloaded the Deluxe + State from amazon. There is no left menu. I haven't seen anywhere that I can delete state.

 

Thanks

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-clear-my-state-return-in-the-turbotax-for-windows-software/01/26263

Level 15
Jan 22, 2020 9:49:11 AM

Oh you said Online and picked the online version for your question.  Desktop is different.  Did you already actually download the wrong state?  You need to call in and ask them for the right state.

 

Contact Customer Service
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https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632