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Returning Member
posted Apr 8, 2024 4:55:13 PM

Why am I getting charged additionally after paying for the program?

I am a bit frustrated with Turbotax. I've purchased the Deluxe program from Sam's Club and paid an additional amount to add UT state tax return. That, I thought would be it. After getting through all my documents and choosing to pay with my credit card, it asks me to pay for another $25. The item says TURBOTAX DESKTOP STATE RETURN UT TAX YEAR 2023 E-FILE. I already paid for my UT state when I started my state return. This seems a bit absurd and would like some assistance if anybody can help.

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3 Replies
Expert Alumni
Apr 8, 2024 4:59:38 PM

You paid for the state software to prepare the return for mailing.   There is a $25 e-file fee for state returns.    You get 5 free federal e-files, but the state E-file is not included.   You can file your UT return by mail and avoid the e-file fee.  

Returning Member
Apr 8, 2024 5:21:57 PM

Well that was something that I wasn't aware of. To file it by mail, do I just print out what I have and send it to the state tax office?

Level 15
Apr 8, 2024 5:35:20 PM

One thing let me ask.  What did you pay to add UT state return?  Was that the $40 to buy a state download program?  You probably didn't need to buy that.  Because Deluxe should come with 1 free state program download.  Unless you bought the Deluxe that does not come with a state program.  Deluxe comes 2 ways, Deluxe with state program and Deluxe without state for states that don't have an income tax.  

 

Yes in the Desktop program it is $25 ($20 before March 1) to efile each state return.  But you probably got a $10 credit from Sam's to apply to the fee.  Unless you used it already to buy the state Program.  

 

Here is Sam's Deluxe.  See there is Deluxe + State and Deluxe with no state.