Level 2

posted Dec 26, 2023 12:14:32 PM

VA State Tax

When I go to do the VA state tax, Turbo Tax stays in a loop continualy down loading the state tax.... help

1

6

1800

6 Replies

Level 15

Dec 26, 2023 12:18:51 PM

You will have to contact TurboTax support for assistance with this problem.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Go to this TurboTax website for federal and state forms availability - https://form-status.app.intuit.com/tax-forms-availability/formsavailability?albRedirect=true&product=Turbotax_online&bu=cg

Level 2

Dec 27, 2023 11:04:37 AM

Tony1947,

Exact same problem with 2023 Virginia Tax form on TurboTax.

Did you contact TurboTax and get a solution?

Level 2

Dec 27, 2023 12:22:28 PM

Not sure how to contact Turbo

Level 15

Dec 27, 2023 12:23:02 PM

@Tony1947 wrote:

Not sure how to contact Turbo

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Level 2

Dec 27, 2023 12:32:49 PM

I got a hold of someone ar=T Turbo. VA state will be ready on Jan 4.

Level 2

Dec 27, 2023 12:35:57 PM

Thanks for the helpful and prompt response.