When completing e-file for MN a new error came up that had not appeared when I ran error check on tax forms.
An underpayment worksheet no longer being used caused the new error. I tried to delete the form and use original calculated underpayment penalty because I want to efile. Turbotax support tried to help but could not find solution. We tried everything - removed worksheet, removed all MN tax forms, cleared cache, etc and restarted state form after reentering relevant data on the federal deductions form, tested data in federal form that would result in no penalty etc. Every time I restarted and completed the MN forms, the worksheet reappeared with my original incorrect data. Turbotax doesn't want to let go of the information. Turbotax support finally credited my e-file fee as the only solution.
Q: Why didn't the error show up during error check before filing?
Q: I still want to efile my state taxes. Help anyone?
The program has an error check for the tax forms during the process. Then the program has a review for meshing with the actual filing and that is where you got hung up. MN does not have a portal for filing taxes with them. They require you go through a software company.
Thanks for the reply. However I ran the error check during the process and no error was found. It was not found until I paid and was submitting the form.
I have filed MN electronically before and Turbotax provides an e-file for Minnesota, but that is not my question. I am trying to delete the Underpayment worksheet information and Turbotax does not clear the form even when I started the entire process over. Each worksheet should clear when the MN Tax form is removed. Can this technical issue be resolved soon in an update?
I have the same issue with the underpayment calculation error. I don't believe I made an underpayment. When I complete the form myself using the short method, there should be no underpayment. I don't know where the program is getting the numbers it uses for the regular method. Very frustrating. I guess I'll just print the forms and white out the errors.
I figured out what my issue was. I had made errors in the dates of my quarterly estimated tax payments. So it was all my fault.
This is still a problem. If you have an underpayment and owe a penalty TurboTax error checks say you can e-file, but when you actually go to try to do it, you get the error that you must file by mail. This is error comes after Intuit has collected their e-file fee, so you have to go ask for a refund. TurboTax should not let you try to efile and collect their fee if you can not efile. This makes me much less likely to use TurboTax next year.