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Level 1
posted Feb 27, 2026 9:24:23 AM

unable to delete wrong state

hi there! 

Despite various attempts I'm unable to delete the wrong state (Illinois) from the 2025 desktop premier version. Because of this TurboTax wants to charge me $40 dollars to file and finish the correct state (California) when the software came with one free state return. I might have registered the wrong state while exploring whether or not to file a tax return for a family member who lives in Illinois and this, inadvertently might have registered the wrong state for which a tex return will not be filed in 2025. 

Than you!

0 1 422
1 Replies
Level 15
Feb 27, 2026 12:16:14 PM

You will need help from customer support for this issue.

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh