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Level 1
posted Feb 23, 2025 9:34:52 AM

TurboTax 2024 requires a final version

Hello,

 

I just purchased the turbotax software this month (Feb 2025). I installed it with the code that came with the box and registered the product successfully. However, when I try to save my forms as a PDF or print them, I am met with an error that states:

 

"At the time of manufacturing this product, the government had not finalized all of its forms. You will require a final version of your form(s) prior to submitting your return(s). You can obtain the final versions as they become available by selecting Check for Updates from the Help menu, any time after beginning of Jan, 2025."

 

I followed the instructions above, but the software reports that it's up to date but the error persists.

 

Can anyone provide a solution to this?

 

0 3 2241
3 Replies
Level 15
Feb 23, 2025 9:37:11 AM

You will have to contact TurboTax support for assistance with this problem. 


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Level 15
Feb 23, 2025 9:52:36 AM

tour return may contain forms that are not finalized. this is the Turbotax website you can check. if not ready assume the dates are nothing more than estimates

https://form-status.app.intuit.com/tax-forms-availability/formsavailability?albRedirect=true&product=Turbotax_online&bu=cg 

Level 15
Feb 23, 2025 10:05:49 AM

If you are on a Windows computer......you could also try the "MANUAL UPDATE"

 

Manually Update TurboTax for Windows Software

 

But there isn't one for a MAC.......otherwise left with Customer Support