Did you get a letter from your state tax agency? If you name the state and mention what the state is questioning, someone may be able to comment in this user forum.
Or did you purchase the Audit Defense product? If so, we can tell you how to get in touch with those folks to help you deal with the state tax agency.
TurboTax also has a free Audit Support Center by phone. The contact number is displayed at the bottom of the chart at this page:
FAQ: TurboTax Audit Support Center
https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-audit/turbotax-audit-support/L6AcMoNFD_US_en_US