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New Member
posted Jan 28, 2020 7:44:39 AM

Taxes

I wanted to know why my return got rejected

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2 Replies
Level 15
Jan 28, 2020 7:54:09 AM

The reject e-mail has the reason and reject code - what did it say?

Expert Alumni
Jan 28, 2020 8:29:20 AM

Look at the reject message contained in the notification.  It should tell you the reason for the rejection.  If you no longer have the e-mail, you can always check the e-file status of your return by clicking here:  Check your e-file status

 

If you don't see a reason for the rejection, go ahead and transmit the return again.  If you get the same rejection a second time and you see no mistakes on your return, select the file by mail option to paper-file your return. Sometimes, returns keep getting rejected even though there's nothing wrong with them (data mismatches, dependents already claimed, and so forth).

 

In these cases, we recommend paper-filing by mail rather than wasting additional time trying to "fix" something that is beyond your control.