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New Member
posted Jul 14, 2020 12:33:45 PM

State Tax File

I already filed my Federal return but Turbo Tax will not download my free state file (Minnesota) so I can complete my state return. I am caught in a loop. I followed the recommended bug fix and removed the old file and reinstalled but it still doesn't work. How am I going to file my state return on time? This is frustrating. 

5 15 5931
15 Replies
Level 15
Jul 14, 2020 12:55:51 PM

You didn't indicate exactly which "Fix" you used....did you try this one?

 

https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-updating-but-won-t-allow-you-to-install-your-state/01/1127787

New Member
Jul 14, 2020 1:01:33 PM

Yep - used that one. Tried it several times. Doesn't work. 

Level 15
Jul 14, 2020 3:50:05 PM

Then customer support is your only recourse.  Sometimes they are willing to push an entirely separate State installation file to you.....

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

New Member
Jul 14, 2020 7:01:22 PM

Having basically the same issue.  TurboTax locked up, un-installed then re-installed, now it won't acknowledge that I had previously selected Michigan as my free filing state.

 

Super Frustrating!!!

New Member
Jul 15, 2020 1:47:27 AM

It didn't work. I tried all those 3 possible ways.

New Member
Jul 15, 2020 1:20:05 PM

Im having the same issue for CT State Tax

New Member
Jul 15, 2020 4:18:43 PM

Did this ever get solved for you. We are not able to download the state and the updater seams to be failing. What did you actually do to fix this and get your state to download to finish filing your state.

New Member
Jul 15, 2020 9:54:13 PM

Same issue with the Iowa State Return

New Member
Jul 20, 2020 3:56:35 PM

I would like to why my taxes was rejected?

Level 1
Jul 22, 2020 9:10:37 AM

Premier version downloaded.  MA state says software is up to date but won't start. Keeps putting me in loop. I have uninstalled and re installed at least 2 times.

 

I filed Federal extension since I could not do State.

 

Level 15
Jul 22, 2020 9:12:04 AM

See if these 2 support articles help

https://ttlc.intuit.com/community/tax-topics/help/there-is-an-update-available-for-your-version-of-turbotax-loop-when-e-filing-windows/01/1116299

 

And can't install state, state looping

https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-updating-but-won-t-allow-you-to-install-your-state/00/1127787

New Member
Jan 27, 2021 2:58:29 PM

I already filed my Federal return but Turbo Tax will not download my free state file (Minnesota) so I can complete my state return. I am caught in a loop.   online free .

 

help 

Intuit Alumni
Jan 28, 2021 10:03:26 AM

How do I e-file my state after I already filed my federal?

How to file a state return after the federal

Returning Member
Mar 23, 2021 10:53:00 AM

I am stuck in a loop when trying to review my Virginia state tax return.  How can I perform this review?  I am particularily interested in how to put in the contributions that were made to the VA 529 plan in 2020.

Level 9
Mar 25, 2021 2:33:20 PM

Please view this thread with Q&As about the VA 529 plan and how to enter it in TurboTax.

 

529 plans are tax-advantaged savings plan named after Section 529 of the Internal Revenue Code. The intention of 529 plans is to encourage college savings. Every state and the District of Columbia, and even some educational institutions sponsor a 529 plan. There are two types of 529 plans: college savings plans and pre-paid tuition plans. Investment options, expenses and other specifics vary from state to state.

 

Here's a TurboTax article with more information about 529 plans.

@Dantish