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D
dschcamp
Level 2
January 7, 2020
Question

State Tax Download

  • January 7, 2020
  • 3 replies
  • 0 views

Unable to download the state program For North Carolina .... can you help me? I have used turbtax for over 10 years and this is the first time this has happen.

 

Thanks,

David Schilly

3 replies

DoninGA
Level 15
DoninGALevel 15
Level 15
January 7, 2020

What is the message or error code you receive when you try to Download State using the desktop editions?

D
dschcampAuthor
Level 2
January 7, 2020

My State is North Carolina

Steps:

I press under North Carolina ..... "See Amount"

I get a pop up screen that shows 4 steps and then I hit "OK"

Turbo Tax said's they need to save return then hit "OK"

Then Turbo Tax says waiting for the installer service ... more details

 

After 5 minutes it takes me back to Turbo Tax with out downloading the state

    J
    jo22
    Level 2
    January 7, 2020

    The same thing is happening to me with the Missouri state download.  I've also been using Turbo Tax software for years, and never had this happen before.

      A
      Anonymous
      January 31, 2020

      Had a similar problem, found a solution. 


      Good luck

      https://ttlc.intuit.com/community/taxes/discussion/re-state-tax-is-not-working-on-turbotax-deluxe-2019-windows-10-amazon-purchase/01/1050274#M382288

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