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posted Mar 30, 2024 2:21:36 PM

State Fee Wording Misleading

I believe Intuit is misleading the consumer to BELIEVE that they get 1 State E-File with their TT Advantage Premier. But of course, when I went to E-File BOTH Federal and 1 State, I get asked for a payment of $25 to E-File the State.

 

This is why consumers come to distrust Intuit - traps of wording and fine print.

 

Unfortunate business practice.

Kevin W.

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1 Replies
Level 15
Mar 30, 2024 7:18:38 PM

So sorry you experienced this issue of being surprised to find a state e-file fee.  The Desktop platform of TurboTax includes one state TAX PROGRAM, but not a free state e-file.  It does get confusing.

 

Users can always print and mail their state returns for no additional cost (except the cost of postage).

 

Thanks for your feedback, Kevin W.