Same here. state screen wants me to purchase online but I have already purchase.
Keep's taking me back to start state now screen (it's in a loop,reinstall 5 times same issue)
Having the same problem with my MI tax form not downloading too. I end up in a constant loop. Ugh
Please check the updated link, How do I get the latest update for my downloaded State program? to see if it helps with your problem.
https://ttlc.intuit.com/community/updating/help/how-do-i-get-the-latest-update-for-my-turbotax-state-program/00/25979
Also, try turning off your virus protection and then turn it back on after your return saves. Please click here for the TurboTax Help link on how to disable virus protection. https://ttlc.intuit.com/community/installing/help/how-to-disable-your-virus-protection-software/00/25615
If you continue to have problems, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.