Please see the information below for assistance with your download:
https://ttlc.intuit.com/community/installing/help/download-turbotax-state-windows/00/26016
If you are having issues and need assistance, please contact customer support by following the instructions below.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632