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Returning Member
posted Feb 18, 2022 9:53:17 AM

SC State Taxes

When trying to file my taxes the turbo tax program will not save my bank information. 

0 5 681
5 Replies
Returning Member
Feb 18, 2022 11:27:50 AM

FYi, I'm having the same issue.  The last update to TurboTax didn't fix the problem.

Intuit Alumni
Feb 20, 2022 2:42:11 PM

Try clearing your cache and deleting your cookies then try again. If you still have this same experience thereafter, please respond to this thread for further assistance. 

Returning Member
Feb 21, 2022 2:48:42 AM

Clearing my web browser did not solve my installed Turbo Tax software issue with SC Taxes

Intuit Alumni
Feb 21, 2022 11:43:04 AM

Thank you for letting us know. For one-on-one assistance, please visit the link below for Customer Support.

 

How do I contact TurboTax?

Returning Member
Feb 22, 2022 8:05:37 AM

Unfortunately, clearing the cache and cookies didn't solve the problem.  I contacted customer service and discovered the routing number and bank # used on the state return was not saved on the federal return.  Once this information was added, I was able to efile both returns.