Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Feb 22, 2022 6:44:45 PM

SC State Return

Step by Step continually asks for banking information for direct deposit. I've entered it more than ten times. When I click "use direct deposit" i'm taken to a screen asking for the banking information. Even went to the form and entered it manually. its showing on the form, but not syncing with the step by step and cannot efile state.

 

0 1 369
1 Replies
Level 15
Feb 23, 2022 4:35:09 PM

@kb31908 I reported this issue to TurboTax Moderators some time ago.  I've been told this is not a software defect.  (I disagree).

 

Good news, though!  Another SC user has come up with a workaround.  See the SOLUTION in the thread I'm linking below.  It was posted by @Oz01 .

 

Solved: Unable to Enter Direct Deposit Information TT2021 - Page 3 (intuit.com)