TurboTax can only inform you, when you'll get your refunds, based on what the IRS and your state (if you filed a state income tax return) report to us.
Today makes exactly a month that my taxes have been approved and I still have not received it yet. Is it 21 regular days or business days because now I am getting worry And I would just like some answers. I checked on the IRS site and it just saying that it is being process.
@Toniseh wrote:
Today makes exactly a month that my taxes have been approved and I still have not received it yet. Is it 21 regular days or business days because now I am getting worry And I would just like some answers. I checked on the IRS site and it just say pending
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 4 for personal or individual tax questions.
It should then transfer you to an agent.
It’s been over a month I file my taxes and it’s pass 21 days I got my state but not federal when I call it says still processing
I also suggest calling the Department of Treasury's Financial Management Services at 1-800-304-3107 to find out if your refund has been intercepted due to a past debt.
I can't believe I am here again. I still have not received my refund 😣 and now TurboTax just charge me $80.00 and now my account is in the negative. I can't win for losing but I do know that I will never use TurboTax again because in all I had to pay right at$200 to file my taxes that I still don't have as of today. And I could just paid a preparer
I am sorry you are having to deal with this. You can check the fees that were charged to you by TurboTax by following these steps:
When you log into your TurboTax Online account, your filing status should be displayed on your homepage. You can also use our e-file status lookup tool to get your current status.
You can also check your refund status directly through the IRS using these links: Where’s My Refund on IRS.gov or the IRS mobile app, IRS2Go to check your status.