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New Member
posted Feb 9, 2020 7:02:03 PM

Printing documents

I paid extra for an additional state return. The free state return printed correctly.  The one I paid extra for printed a bunch of letters looking like code.  How do I correct this to print correctly?

Thanks in advance for any assistance.

0 3 514
3 Replies
Expert Alumni
Feb 10, 2020 3:50:27 PM

If it was NC, that could be correct. If it was another state, there may have been an update.

Please log back into your return and try again. It may be the issue is best resolved by calling us.

New Member
Apr 1, 2020 5:05:14 AM

I am at the page to print my tax return but it's been preparing my tax return for at least 45 minutes can you tell me how to get my results and printer

Expert Alumni
Apr 1, 2020 7:54:35 AM

Please see the following:  Troubleshooting Printing Issues

 

Can I print later?