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New Member
posted Jan 28, 2020 10:47:58 AM

Printing CA State Return 2019

I tried to print state return, but the program says it can't print because some forms are not finalized.  What does that mean?  The program says the return was accepted by the State.

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24 Replies
Employee Tax Expert
Jan 28, 2020 2:47:28 PM

Please see the attached for details on when the forms can be printed for California.

 

Some forms are still being finalized by the state.

 

CA forms scheduled release date

Level 1
Jan 30, 2020 9:30:22 AM

I  should be able to print my return even if the forms aren't finalized and it is 1/30/20, why aren't these forms ready?   The one form (5805) that says 2/6/20, FTB has on their website, so why isn't it here and ready?   The 540 should be able to be reviews and printed so I can see it at this point.   

Expert Alumni
Jan 30, 2020 12:00:09 PM

Ca is really behind on releasing their forms. Turbo Tax uses drafts but can not do anything until CA gives the okay. You can check CA forms availability.

 

Please note that there are many CA forms that are unsupported for e-file this year.

Level 1
Jan 30, 2020 4:00:01 PM

I'm not trying to e-file, but I would really like to print my return so I can check it over and make sure everything looks right.   It does not make sense that I cannot even look at it even if the forms are not ready and I don't believe that because the forms are on the FTB website, so what's holding up Intuit?

Level 2
Jan 31, 2020 3:27:05 PM

My CA return has been e-filed, submitted and accepted by the state. Why can't I view or print the forms? You cant blame CA for this !

Level 15
Jan 31, 2020 3:32:04 PM


@ DaveinCA 

wrote:

My CA return has been e-filed, submitted and accepted by the state. Why can't I view or print the forms? You cant blame CA for this !


ADDENDUM  1/31/2020 at 4:08 Pacific
  These steps below were for the Online version, not the desktop (CD/download).  I incorrectly assumed you were using Online TurboTax.   

 

*********************

Are you unable to download/print the PDF at the Tax Home or in the section "Your Tax Returns & Documents?"    The Federal and state returns should be in the same PDF.  But sometimes in early filing season, the PDF that one obtains in that location might not have updated with your recently-filed returns.

 

If not, here is a way to open the return back up and print at the Print Center.  

NOTE:   Do NOT make any changes in the return when you open it in case you have to amend it later.  Keep it as originally filed.

 

  • Log in, and at the Tax Home or down at "Your Tax Returns & Documents" (and tax year 2019), click on "Add a State."  (you don't really add one.  That's just to open your return back up.)
  • After the return is open, click in the left menu column on TAX TOOLS, then PRINT CENTER.
  • Then choose "Print, save, view this year's return."
  • The next screen should offer 3 options:  "Just my tax returns", or "include government worksheets (optional)", or "include government and TurboTax worksheets (optional.)"
  • See if one of those PDFs has what you need.


NOTE:  Remember all PDF tax documents and tax data files are very sensitive files, since they contain your personal ID info, financial data, and possibly bank account numbers, etc.  Be sure to store them safely and securely to guard against computer theft, hacking, etc.

Level 2
Jan 31, 2020 3:51:43 PM

When I go to Forms view, I can see the individual forms in my CA state return. But any attempt to print or save them gives me the message that "Your California return(s) is currently unavailable to view, print, or download because some of the forms haven't been finalized yet."

This is disturbing because I CAN see them and they have already been transmitted (I hope) and accepted by the state.

Something is wrong in the software.

Level 15
Jan 31, 2020 4:06:00 PM

Sorry.  My answer above was for Online TurboTax.   I'll revise that and make it clear.

 

If you have Forms View, then that tells me you are using desktop product (CD/download).   Are you using Mac or Windows version?

 

First use the updater, and be sure your software has the latest program updates.  Last night was the normal night for an update release.   Then once updated, reboot (restart) your computer.  Then try to print again.

 

There are only a couple of CA forms that are not yet available for printing purposes even though they were available for efiling.    You can check these tables to see if that explains anything:

 

https://ttlc.intuit.com/community/forms/help/state-forms-availability-table-for-turbotax-individual-personal-tax-products/00/26227

 

Report back if you still can't print after checking for updates and rebooting, and please indicate Windows or Mac version.

New Member
Feb 9, 2020 5:28:04 PM

Great directions got my taxes printed

Level 2
Feb 9, 2020 7:02:47 PM

The latest update seems to have done the trick. I can now save and print all forms. Thank you!

Level 2
Mar 11, 2020 2:30:33 PM

I can't print my business (trust) tax return for California (one of them). The other one did. Statement is "form not available"... purchased CA fiduciary return.

 

Time is getting short here.

Level 15
Mar 11, 2020 3:49:28 PM


@Steven Davis wrote:

I can't print my business (trust) tax return for California (one of them). The other one did. Statement is "form not available"... purchased CA fiduciary return.

 

Time is getting short here.


You're posting in an old thread where your comment may or may not be seen.  Normally it's best to start one's own new thread where it shows up as unanswered to the whole forum.   This thread was originally started in regards to a personal tax product.   Fewer people use the dedicated Business Edition.

 

I'll assume you have run the updater and have the latest updates.   So if no one responds in this thread, you may wish to start a new thread for greater visibility to see if anyone comments. 

 

To start a new thread,  you can use the blue "Ask a Question" button at the link below.  The question line is limited in space, and is for a title summary of your question.  There is a box below it with plenty of room for details. 

https://ttlc.intuit.com/community/taxes/discussion/02/202

 

Or you can phone TurboTax Support.   You can use the form at the link below to schedule a call back, or it may provide a number.  Where the form asks what product you are using, be sure in the dropdown menu to indicate "CD/download" and select the Business Edition.

 

Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week

https://support.turbotax.intuit.com/contact

Level 2
Mar 11, 2020 4:20:07 PM

New question asked - thank you.

New Member
Apr 2, 2020 7:03:16 PM

I am using CD/Download windows version. I updated the software yet still unable to view or print CA return, what I am missing. All CA forms should be available. 

 

Thank you 

Level 15
Apr 2, 2020 8:08:03 PM


@WA2020 wrote:

I am using CD/Download windows version. I updated the software yet still unable to view or print CA return, what I am missing. All CA forms should be available. 


I don't understand your issue.  Without any details it's hard to comment.    What/where is the roadblock when you try to view/print your CA state return in the desktop software?    How and where are you trying to view and print them?   What happens when you try?  Is there any error message?

 

Have you already filed the CA state return and want to view/print for your records?   Or are you trying to view/print prior to filing to preview it for accuracy?

 

Or are you in a loop where it keeps telling you to download an update?  If so, is it this kind of loop?
https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-updating-but-won-t-allow-you-to-install-your-state/01/1127787

 

New Member
Apr 2, 2020 8:49:15 PM

I am trying to view/print my CA return before filing by it is not available to view or print. 

Level 15
Apr 2, 2020 9:13:41 PM

It looks like your California program is not updating.   Have you rebooted (restarted) your computer and run the updater again?

 

If that didn't help, then sometimes you may have to use administrative privilege it there are updating problems.   The method varies, depending on which version of Windows you are using.   When launching TurboTax, right-click on the desktop icon and in the popup choose "Run as administrator."  In Windows 10, you have to right-click on the TurboTax icon, then choose Properties, then a Compatibility tab to get to that choice.    Then launch TurboTax and do the update.  

 

Is your Federal portion up to date?  Here's how to check:

https://ttlc.intuit.com/community/updating/help/verify-turbotax-for-windows-basic-deluxe-premier-or-home-business-is-on-the-latest-release/01/25638

If the Federal portion is not updating, we can tell you how to do a manual Federal update.

 

If it's just CA that's not updating and you are unable to update the CA program by the above methods, you can try the state cleanup tool in that State Loop FAQ I mentioned in an earlier comment above, or you can phone TurboTax Support and ask them to push you a download of the California state installation program, which should be up to date.

 

It's also possible to run a "repair" to resolve some update problems.  I don't know if it would help in this instance with a state update problem, or if it more commonly helps with Federal updating problems, but it's fairly easy to do. 

https://ttlc.intuit.com/community/bugs-and-error-messages/help/how-to-repair-turbotax-in-microsoft-windows/01/26076

 

Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week

 

You can use this contact form to get a phone number, or it may schedule a call back. 
https://support.turbotax.intuit.com/contact

New Member
Apr 19, 2020 3:08:27 PM

cant print 2019 state returns - - says forms aren't updated and "Notify me when forms are ready."

 

I HAVE run and update and still can't print. AND it's April 19th!!!

Level 15
Apr 19, 2020 3:19:48 PM

If your program says it's up to date or you can't update it then do the Manual Update.  This has fixed the State forms not available problem for some users.

https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-deluxe-premier-home-business/00/26041

New Member
Apr 20, 2020 7:44:29 AM

.

Thank you for getting back to me. I'll try it later today.

.

New Member
Oct 19, 2021 12:02:44 PM

helpme for taxes 2019 please print forstate of Ca

New Member
Oct 19, 2021 12:08:44 PM

They say I did not pay 2019 state taxes

New Member
Oct 19, 2021 12:10:31 PM

copyer was off can you print   please

Level 15
Oct 19, 2021 12:15:26 PM


@joy78 wrote:

helpme for taxes 2019 please print forstate of Ca


TurboTax cannot mail or e-mail your tax returns, nor print your tax returns for you.

 

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $43 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf