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Returning Member
posted Mar 2, 2020 11:31:48 AM

Paying for state tax e file

When I completed turbo tax return and tried to file state e file and pay $19.95 with credit card, the turbo tax website would not take me to the page where I could enter credit card info. Spent 1 hour plus with TT tech with no results. Was forced to select "Deduct

$19.95 from Refund which ended up to be $64.98.

I feel defrauded by TT!!!!!

 

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2 Replies
Level 15
Mar 2, 2020 11:49:34 AM

I am going to bring your post to the attention of the TurboTax Moderators.  Maybe they can help you.

Level 15
Mar 3, 2020 7:10:41 AM

@Gybsy Were you using TurboTax Online, Desktop, or the App? 
Thanks!