PA State Download

Alumni

Jan 22, 2022 4:04:29 PM

Which version of TurboTax are you using? Where are you getting the error message? What exactly does it say?

Returning Member

Jan 23, 2022 7:48:44 PM

2021 Turbo Tax Premier for iMAC

I received one free state download

When I requested the second state, it took me to the order process.

It confirmed the state (PA) and the $40 cost. Next step is billing address

It asks me to sign in to Intuit

It presents my billing address info, and asks to confirm which one

I expect to go to Payment Info, but I get:

“Hmm….it looks like we’ve hit a slight snag”

“Please try again or check back in a bit”

There is a “Try Again” button - but no luck with that

Then it points me to a turbo tax support link - no luck

Intuit Alumni

Jan 24, 2022 7:45:32 AM

If you have TurboTax CD/Download, please check for updates within the program.

If you still require assistance, please contact customer support.

Returning Member

Jan 24, 2022 11:23:08 AM

I originally used the CD to install the software.

Then I did a download from your website

Neither fixed the problem

I guess I will call the support line

Expert Alumni

Jan 24, 2022 12:02:16 PM

Unfortunately, not all of the forms for Pennsylvania are available on TurboTax at this point.

This link will let you know what forms are not yet ready for Pennsylvania in both versions of the software.