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Level 1
posted Jul 11, 2020 7:37:28 PM

NY State Returns Technical Problem: "Start" buttons missing from "Changes to Federal Income"

In NY State Returns, "Changes to Federal Income," the first row of each section here is missing the "Start" button. I've tried logging in with the iPhone app and am still missing the "Start" button.

 

Has anybody else seen this before and know a fix?

 

I'll try to call support tomorrow (late at night here and the wait time is >1hr).

 

 

0 4 675
1 Best answer
Level 15
Jul 11, 2020 9:02:24 PM

That first row is a description or explanation of the bold heading above it, not a separate topic. It's not supposed to have a Start button.

 

4 Replies
Level 15
Jul 11, 2020 9:02:24 PM

That first row is a description or explanation of the bold heading above it, not a separate topic. It's not supposed to have a Start button.

 

Level 1
Jul 12, 2020 3:23:24 AM

Ahh, great, thanks for pointing that out!

 

Maybe some feedback for the TurboTax team that the format is a little ambiguous, though I might be the only one.

New Member
Jan 29, 2021 10:34:37 AM

Can’t download my TurboTax on my computer, keep getting error code 1305.

Intuit Alumni
Jan 31, 2021 12:07:29 PM

Please reach out to us directly here.