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Level 1
posted Feb 18, 2021 3:27:42 PM

NY Rejected for "software" issue, refile w/o any fixes?

Federal, CA and IN was instantly accepted. NY rejected after 2 days. 

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Description of error:

We've identified a potential issue in your New York return due to an error in our software.
What needs to be done:
Your New York tax return wasn't e-filed due to a potential issue in the return. There's a possibility you may be able to get additional New York deductions that weren't available when you initially filed because of an error in our software. We apologize for any inconvenience. If you have any of the following expenses, we'll help you claim them and get your return filed: Job-Related Expenses, Tax Preparation Fees, Moving Expenses, Casualties and Thefts, or Legal Fees. If you don't qualify for these expenses, all you need to do is re-submit your tax return."
 
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So if none of those apply, does that mean nothing was wrong with my filing, it's just a software issue that's been fixed, and I should simply click refile?

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1 Replies
Intuit Alumni
Feb 23, 2021 1:40:39 PM

If you do not have any of the listed deductions outlined in the email you received from us then yes you can go ahead and resubmit your tax return.