NY COVID distributions delay

im having the same issue i hope it is solved soon 

same here, im from ny. i already efiled federal. im just wating to file ny state.

Yup same here.  Hoping it gets resolved soon.

DOES ANYONE KNOW WHATS GOING ON IS THERE ANYONE WE CAN CONTACT FROM TURBO TAX THIS IS ANNOYING 

In regards to this error, please see the Help Article here for further assistance. 

Thank you, but what if we already filed the federal and can no longer edit that. How can we get passed this error? 

I have the same problem as RDB7513.  I already filed my federal taxes, so I am unable to edit.  Also, I do not see the screen mention in that help page.  I am using TurboTax for Home and Business 2020 and have downloaded all updates.

Can't you just create an option to "force" the refund to submit?

@HeatherPLO 

I followed the instructions on the linked article you posted. It says to go the the "state review" button on the top menu. I'm using the windows desktop version and don't see that button, only "review", which appears to do both Fed and state. Is that as it should be?

I'm having the same issue. This article gives the same results. Nothing is fixed. Can someone give an update when this will be resolved?

Hi - this does not fix the issue. I am still getting a message saying "We're still working on updates related to Retirement Distributions that qualify for disaster or covid relief."

Please advise how I can submit without this error message. Thanks

Your suggestion didnt help i dont understand what the problem is and why it cannot be fixed this may be the last time i purchase this software.

I have the same problem also.  I tried the link and followed it to the online version for helping and when it comes to fixing my New York portion, it wont allow me to edit anything.   On a side note, the federal portion also has me do a review for the 1099R and I had $250.00 taken out for state taxes but that number can not be higher than the gross distribution in box 16, and that is blank.  I can change the 250 to 0 and that settles the issue but then my state refund goes down $250.00

NY State Error for COVID Retirement Distributions - "We're still working on updates related to Retirement Distributions that qualify for disaster or covid relief."

No it doesn't work, the message is still there- NOT LETTING to e-file

I am using non resident  form  IT-203,

thank you 

We are having the same issue using TurboTax for Home and Business

Not possible to fix error, not possible to file NY state  

has anyone found a fix regarding this issue ? is there any turbo tax employees that can find a fix for this problem what is going on . 

As of Tues 3/2, I'm having the same issue e-filing my NY state return.  I filed my federal return; but am unable to file my NY state return, due to the following error/message: 

"Pension/Annuities/IRA worksheet: Txble Pens/IRA (Reg Dist). We're still working on updates related to Retirement Distributions that qualify for disaster or covid relief. You can keep working on your return and we'll remove this message when it's ready."

I tried the fix suggested by HeatherPLO on 2/27 prior to e-filing my federal return; but it did not work, so I'm still waiting to e-file my NY state return.  I read in a separate thread that a fix was expected yesterday (Monday 3/1); but apparently that was incorrect!  

On Tuesday i spoke with 3 agents, spent hours, long hours 

We did everything possible: deleted NY, downloaded NY manually,

deleted entries from this pension  worksheet, enter them back,

created case, sent diagnostic report

Then i got email that the case is closed, please give us a feedback, ha-ha

Nothing fixed yet, software problem 

Joey, I hate to hear how all that time and effort did not solve the issue.  So frustrating!

There are clearly many of us having this same issue, and I would be infuriated if TurboTax does not resolve it - and soon.  I have been a loyal TurboTax (Home & Business) user for 8 years, but this will be my last one if it does not get resolved.

@richpatrie reported in a separate, but related thread, that he was told the fix for this issue was expected on March 5th.  Hopefully it's true! Very frustrating.

SO I NOTICED THERE WAS AN UPDATE TODAY THAT I INSTALLED IT SAID UPDATING STATE TRIED TO EFILE AND SAME PROBLEM NOTHING IS FIXED THIS IS RIDICULOUS

Same here.

i am thinking may be in a week TurboTax will catch up.

The strangest thing is that nobody from TurboTax experts giving people any explanations ?

as the problem doesn't exist any more?  

The non-reply from experts is definitely the most frustrating thing. Defies basic customer service rules.

@HeatherPLO 

Any updates on this? Obviously a lot of frustrated people are waiting on TT to give an answer.

I just try again this morning around 8:30 AM not fix yet. I am one of those frustrated people. this may be my last year using TT.