Why is my ny state refund stating The information entered doesn't match the amount on your New York State return. I filed on the 26 on the 29 it was rejected i fixed them and they were accepted the 31 im entering the right amount I don’t understand my federal has been accepted and i see it on my transcript.
If you received this error message, make sure that you are entering the whole dollar amount only? For example, $223.45 would be entered as 2 2 3. Also, please make sure you are entering your New York State refund amount and not your Federal refund amount.
Believe me I am entering the right amount I’ve been doing my own taxes for four years
This is the refund that you received on your New York return for 2020. If it was rejected and never filed then you should enter zero. If it was accepted then you should check with the state of New York to make sure they didn't adjust your refund after you filed. (You can also check your bank statements to see exactly how much was deposited.)
@RobertB4444 i’m checking my 2021 I received my 2020 refund