Massachusetts e-filing

Forum|Forum|4 years ago
February 28, 2022
1 reply
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After completing the returns, I see that e-filing is not available and I must mail in the return or file later (which I have chosen). This is a simple return with only Schedules B, D, and X. Last year e-filed MA return with Turbotax.

Will e-filing be available to me later? If not, I feel cheated.

Best answer by AmyC

I will keep this inquiry going as I am being confused with another return. I don’t have a Robinhood account and had only 2 trades, both bond redemptions. So please investigate this issue if not for me for the integrity of TurboTax’s customer service. Thanks again!

I saw your token and went straight to the e-file section and found the program does not want to file both the state and the extension at the same time. Mark to file the extension later (actually never) to get through the program.

I see the Form M-4868 in your forms list. if you want to deal with it, your options are:

delete the extension, Choose your method of deletion:
- Online: A simple way to delete forms in TurboTax online is to use the Tax Tools menu option, which is on your left menu bar when you are working in your program. Then, choose Tools and then Delete a form.
- Desktop: If you are working in the download TurboTax program, use the Forms Mode on your menu bar to bring up the form you want to delete, then choose the Delete Form option at the bottom of the form.
go back into your MA return:
1. go to Other Situations, update
2. Skip estimated taxes
3. select yes you have mailed your extension

bluedeb

Alumni - Champ

It is showing that MA forms are available now. See the following for Online:

https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_ma_online_individual.html

For Desktop software CD:

https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_ma_windows_individual.html

vrtooAuthor

Level 2

Thank you for taking the trouble to respond.

However, the problem is that when I finished the MA return, the screen gave me only two options: mail return and file later.

e-filing showed as available in the Massachusetts forms availability page.

So if you have any guidance on why I can't e-file, I'd appreciate it. Thanks again.

bluedeb

Alumni - Champ

Did you file a Federal return, & was it accepted? Are filing a State return with a Federal or by itself? You cannot e-file a State return until your Federal return has been accepted.

You can e-file a State return with a Federal, or if you already e-filed a Federal return, the Federal return must be accepted to e-file a State return after Federal.

Or, did you mail in your Federal return? If you did, you would need to mail in your MA return.

If none of this helps, you might want to contact TurboTax support about this. You can contact support, see the following:

Get in contact by leaving a message with our TurboTax or QuickBooks support team or chat with our Mint support team. In addition, the support page provides other resource links to other Intuit products. Finally, our customer support phone number is 1-800-4INTUIT (1-800-446-8848).