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Level 1
posted Feb 4, 2020 8:05:37 PM

Form TC-40w(1) Payer ID Error in Utah

I am having trouble with my state taxes filing (Utah). I keep getting this error "Form TC-40W(1) need a 14 character payer ID. Have a done all the advice in other discussions on here: to edit my w-2 & 1099-r, I have deleted them and typed them in again, I delete the whole state taxes and did those over again too with no success, I keep getting this message. any other tips for me?

2 60 15360
24 Replies
Expert Alumni
Feb 13, 2020 1:16:53 PM

When the error pops up in "Smart Check" does it provide a box for you to enter the 14-digit ID? (not inside the form but on top of the form box).  The 14-digit code is found on your W2 in box 15 and should end in "WTH".  Put that in the box when that error pops. 

 

If you have a 1099-R a 14 digit code could also be on that form and again will end in "WTH" so you can find it. 

 

The other thing to try is to contact your employer or custodian for a 1099R to check the accuracy of the code on your W2 or 1099R. 

New Member
Mar 19, 2020 4:57:02 PM

I am having the same problem however no exterior edit box appears to fix the problem. Is it a glitch?

Level 2
Apr 18, 2020 7:07:10 AM

I figured this out Finally.  Your Federal return will e-file perfectly, Its the State Return because either a W-2 or a 1099 series does not have all 14 digits and needs the WTH (What The Hell) input after.

Have Turbo Tax Print just you State Return and examine the TC-40W (W=Withholding).  This form shows you all the W2 or 1099 Series that you had state withholdings taken out.

One of those do not have the magic* so update it and try it again.

Mine was a 1099-G (Unemployment Benefits) I withheld state and federal and paid back.  In the Turbo Tax Overview that section read .00. So I kept missing it and thought it was my 1099-R (Annuity Benefit). 

I hope this helps someone like me this year or even the next 🙂 

 

Level 2
Apr 21, 2020 9:57:01 PM

Never-mind Issue resolved see previous.

New Member
Jan 30, 2021 1:34:28 AM

I am having the exact same issue now. I filed my federal with no problems, however now I am trying to get this one accomplished. My wife owns her own business and she is the only employee so we are doing the TurboTax Self-employed edition and have followed all boxes. Any help would be great!

Level 1
Feb 4, 2021 7:35:08 PM

There is no input box provided for me to "fix" the field it says need fixed. It says that the Payer ID must be 14 characters long, but the form itself doesn't have that requirement for the payer ID. The payer id is only a 9 digit number and it matches my w2 exactly. The 14 characters requirement is only for the second field, and thats also correct. This is very frustrating because it looks 100% correct to me. And my other state return for MA had no issues, neither did the federal. Wtf is wrong here??

Level 1
Feb 6, 2021 11:23:27 AM

The first eleven characters are numeric and the last three are “WTH.” Do not enter hyphens. Example: 12345678901WTH. If you have UT in the ID please remove.

New Member
Feb 8, 2021 6:06:06 PM

Removing the "UT" from the "Employer's state ID number" field worked for me. Thanks for the help.

New Member
Feb 11, 2021 2:31:14 PM

I definitely wish I could get this to work. Mine had the UT at the beginning of the number so I took it out. That didn't fix the problem. I actually deleted my state taxes and started them over - but it didn't fix the issue. Has anyone else had issues with this year being particularly glitchy? I have had to delete the same forms (previous self employment forms) more than three times. They keep popping back up. Overall, not super happy with turbotax this year. And I've used it for years without issue. :(

Expert Alumni
Feb 11, 2021 2:37:09 PM

Try this - -  Change the WTH to lower case (wth).  Just make sure you put in the numbers first and then the letters without a hyphen.      Example:   12345678901wth

 

@whitlarson

New Member
Feb 12, 2021 8:38:52 AM

Phone: (801) 297-2200

Call the Utah State Tax Commission - Hit 0 to chat with an operator then 4 on the second prompt to 'track refund or more options'. From there it took 10 minutes to connect with a rep. I explained the issue then they asked for the employer's EIN. Then the Rep asked for the State ID I had. Quickly pointed out my employer messed up and missed 2 digits at the beginning. 

He gave me the correct. sequence over the phone & I finished filing my taxes right after. 


New Member
Feb 14, 2021 10:27:30 PM

Im getting the same error and have not been able to figure it out.

New Member
Feb 14, 2021 10:53:12 PM

I was able to redo and type in my W-2 manually and changed the WTH to lower case on everyone of them and it worked. Hope you're all able to figure it out.

Level 1
Feb 15, 2021 1:11:10 PM

This also worked for me. All 3 of my W-2s looked good and I got this error. Edited them to all have lower case wth instead of WTH. Deleted state return and had turbotax make it again and it worked like charm! What a stupid issue...

Level 2
Feb 15, 2021 7:59:49 PM

Changing the WTH to lowercase wth worked for me

Level 2
Feb 15, 2021 8:03:39 PM

This worked for me thank you

New Member
Feb 16, 2021 9:19:08 AM

I have no entry box above everything to check. Do i just need to print out a clean fourm and just mail it in?? My federal is all correct but looking down at it, it has all my 2020 w2s all thrown into the one part 1, so all the info is wrong and jumbled

Employee Tax Expert
Feb 16, 2021 10:59:11 AM

No. You will have to edit the input of your W-2 on the federal screen, which will then flow to your Utah return. 

 

You can follow these steps in TurboTax to edit your W-2:

  1. Open your tax return. 
  2. Search for W-2 with the magnifying glass tool on the top of the page. 
  3. Select the Jump to W-2 link at the top of the search results.
  4. Click on Edit next to your Utah W-2. 
  5. Enter the Utah payer ID as a 14 character number. The first eleven characters are numeric and the last three are “WTH.” Please do not include hyphens.

Example: 12345678901WTH.

 

Utah will NOT accept any other version for the Payer ID. 

 

For additional information, please see TC-40W, Part 1.

 

@Cheyjawues97

Level 1
Feb 16, 2021 1:29:38 PM

Not sure why but this worked for me after trying so many other things!! Thank you!

New Member
Feb 18, 2021 10:08:21 AM

I am also having this error. I re-entered all my W2's and 1099-G and still am getting the error. All my payer ID's are 14 characters long with WTH at the end. I talked to a representative and the only advice I got was to re-enter my information... Any help would be so appreciated, I am running out of options here and am wondering if it is a glitch? 

Level 2
Feb 18, 2021 11:16:35 AM

Type the end letters lowercase wth. This worked for me 

New Member
Feb 18, 2021 8:59:36 PM

I found that in the e-transfer of my  W-2s that the WTH of the entries was wth. I changed this by click on the "federal" in the side menu and editing each W-2 that was imported this way. Hope I helped someone.

Level 1
Feb 19, 2021 11:45:28 AM

I'm so annoyed that just changing the WTH to lowercase worked. TurboTax needs to really fix this bug. Its completely unacceptable that they dont have some sort of front end validation or backend conversion of these values to be able to convert to the right format. Get it together TurboTax. 

New Member
Feb 20, 2021 10:10:13 AM

Thank you so much! I have been trying to figure this out for 2 weeks! I even had an appointment scheduled for this afternoon. I removed "UT" from the State's ID and was able to finally file and transmit my taxes. Thanks again!