I need help
Your post shows you are using the TurboTax Live Deluxe Online edition.
See this TurboTax support FAQ for contacting a Tax Expert when using the Live editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-setup/connect-tax-expert-turbotax-live/L73wOZD5D_US_en_US?uid=lvyk45b7
This forum is not live chat. You post a specific question. Then come back to see if someone has answered. It could be a few seconds or a few hours.