Efile rejection for Kentucky

Forum|Forum|4 years ago
February 3, 2022
8 replies
2 views

During final review for state of Kentucky, I received this "Returns that do not have an SSN or EIN for each dependent care provider are not eligible for efile". I don't have any dependent care providers. How do I correct this?

TurboTax Basic Windows

Ma96

Level 2

I am having the same issues!what is it

Butch210

Level 2

Same problem here. No dependent providers and have thoroughly checked worksheets and forms for errors. I spoke with Ky Dept of Revenue this morning and was told they have many reports of the same error.

I have efiled for many years and this is the first issue like this I've encountered.

TOJOSKO

Level 2

As soon as you find out, let us know. It is frustrating.

tmunoz

Level 13

Our team is working to resolve an error message in some Kentucky state returns which is asking for an EIN for a dependent care provider. Please sign up for notifications in this TurboTax Help article. Notifications Kentucky Error Message EIN

marissa-ky

Level 3

Same problem here!

NashayLO

Level 9

This e-file rejection for Kentucky is a known issue. Please see this containment article to sign up for updates as to when this will be fixed, Kentucky e-file showing "Not Eligible for Electronic Filing"

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Agarland2

Level 2

I am having the same issue!

Vaf42461

Level 4

Same problem here. Have contacted TurboTax for several days in a row. Also signed up for updates by e-mail... NOTHING FROM THEM

LouBill

Level 2

Having same issue.

Misty_H

Level 2

I have also received this error. I do have dependents, but we do not have any dependent care claimed. We've filed every year without this issue, so it shouldn't be taking this long to correct on their end.