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Level 2
posted Apr 4, 2022 2:00:25 PM

EF update for AL return

What is the date the EF update will actually be released ?

When I tried to e-file I got an error message to come back after 3/31.  Did that and no update available.

Called tubotax rep who stated 4/4 for the EF update.

Indications in other postings is that it is now 4/7.

Requesting update on when the update will actually be available, instructions on filing paper copy and how to get refund on e-file cost.

(Turbotax Home and Business, CD)

0 3 718
3 Replies
Intuit Alumni
Apr 5, 2022 4:22:46 PM

Please follow the instructions here to manually update the software, and then try to re-file. 

 

Please let us know if you need further assistance. 

Level 2
Apr 5, 2022 4:30:30 PM

Hello Clarissa

I checked the instructions for the manual update and they say

"They're not available for the Mac or TurboTax State programs".

Since this is a problem with the state e-filing I expect this may not work.

I'll keep looking for the EF update now due on 4/7 by the latest information I've seen, which I think may be part of a larger update for state of Alabama.

Is there a way to view the update schedule ?

Best regards and have a great day !

Intuit Alumni
Apr 5, 2022 5:52:48 PM

Once you manually update the federal program, the state will then update. 

 

For issues updating the software when using the Mac version, please click here

 

Please let us know if we can further assist you.